Buy with Assurance
We know how stressful it can be to pull together a
large event or special gathering. That is why we are committed to
providing you with a shopping experience that not only offers unique
quality items but also leaves you relaxed, confident, and inspired.
We want to help you create memorable gatherings with distinctive accents
for any occasion. Rest assured we provide only the highest quality
items and the safest of shopping environments.
Secure shopping:
Beautiful Gatherings takes your
security seriously! All credit card information is encrypted with 128-bit strong
Secure Socket Layer server technology. We want you to
have an extraordinary and safe experience when you make a purchase
from our boutique.
Method of Payment:
We accept Visa, MasterCard and
Discover debit and credit cards.
Sales Tax:
Beautiful Gatherings is located in
Orange County, California and is required to collect sales tax on all
non-food items and services for orders shipped within California.
Orders shipped outside of California are exempt from sales tax.
Cancellation Policy:
All orders, except Special Orders, may be
cancelled within 24 hours.
Special Order
Cancellation:
Special Order sugars are a wonderful way to express
your unique style! You need to allow 6 weeks prior to your large
event to guarantee adequate delivery time. A 50% deposit
is required at the time a Special Order is placed. The balance
will be charged when your order ships. Due to the nature of the
Special Order process, any changes or cancellations must be made within 48
hours. All cancellations made after 48 hours will result in the
forfeiture of your 50% deposit. Minimum Special Order is 16 ounces
or more.
Return Policy:
We cannot accept any returns on Special Orders or
Food Items. We regret Food Items are not returnable unless
there is damage.
Lost or Damaged
Items:
Rest assured we take great care in
packaging your order for shipment. However, there are times when even the best efforts
cannot withstand improper carrier handling. Should an item be lost
or damaged we will make it right by replacing or refunding the
item!
There are just two
simple steps you will need to take:
-
First,
notify
us immediately should an item
be lost or damaged during transit . You can do this via
e-mail or telephone at
949-584-5819 and let us know if you want the item replaced or refunded.
-
Second, it is
absolutely essential that you keep all packaging and damaged
items to assist us in making a claim on your behalf with
the carrier. We will arrange for the carrier to pick-up the package to confirm the
damage. Without this confirmation we will
not be able to replace or refund your item.
That's all
there is to it! Once the carrier has picked up the package and confirmed the
damage, we will reship your order at no additional cost to you or refund
your purchase price. This process usually takes 7-10 days
depending upon the carrier.
We appreciate your understanding and hope you will let us make things right
for you.